Funeral Etiquette

Many of us are unsure about what encouraging words to say to the family or how to interact and respond to their feelings of sorrow. Knowing a few funeral etiquette rules can help anyone be more comfortable in both a funeral and visitation setting.

When to visit

Once you learn of someone’s death, visiting the family at their home is appropriate, but the funeral home is the best place to visit with family members and offer your condolences. For anyone wanting to visit and offer assistance to the family before services are held, these actions can provide additional comfort. Offering to bring food, household necessities, assist with childcare and handle any errands or chores are a few of the things you can do to assist the grieving family.


When attending a funeral or a service, do your best to be on time. Try to enter the facility as quietly as possible. If there are no ushers present, remember that the first few rows of seats are usually for the immediate family and close friends. Acquaintances should appropriately seat themselves in the middle or towards the rear.

What to say

This is the most common question asked by someone wanting to pay their respects. While no words can adequately express the depth of a loss, offering a few kind words to the family of the deceased lets them know you care. Try to avoid airing your grievances or saying the deceased is in a better place now.


Sending flowers is a wonderful way to express your sympathy to the family of the deceased, and can bring comfort in a difficult time. Flowers are a meaningful gift that can be enjoyed during and after the funeral service.Floral arrangements and plants can be sent to the funeral home to be present at services, or sent to the home of the family directly.